The following describes the ways we collect information from users, and the protections that apply to user information.
Transtar gathers broad non-personally identifiable user information about visitors to Transtar's website (www.tat-co.com; hereinafter "website"), and all other domain names that Transtar either owns or from which users are directed. The information that we collect online depends upon the use of our website.
Among the types of demographic information that Transtar gathers are: the domain name from which users access the Internet (such as "www.yahoo.com"); the date and time users access the website; terms entered into Transtar's search engine; and the Internet address of the other websites from which users are direct-linked to the website. This type of information is used to measure the number of visitors to the various sections of the website and to help Transtar make the website more useful to visitors. We may also disclose this aggregated, non-personally identifiable information about all of our users to our business partners.
The website's registration form requires users to provide contact information (for example: name and e-mail address) and demographic information (for example: zip code, age or income level). The contact information is used to contact the visitor when necessary. Demographic and profile data may be shared with suppliers of Transtar's products. Financial information that is collected is used to bill the user for products and services.
Additionally, we may be required to share information with regulatory and government entities. We also may be compelled by a court order to disclose user information. We have little or no control over making these disclosures or how these entities might use this information.
The user agrees that all agreements, notices, disclosures and other such communications that Transtar provides electronically satisfy any legal requirement that they be in writing. The user also consents to receive communications from Transtar electronically, including both e-mails and postings on this site.
When inquiries are emailed to Transtar, we store the question and the email address information so that a response can be provided electronically. E-mails sent to Transtar Autobody Technologies may be seen by a number of people who are responsible for answering questions. If the individual who answers the email does not know the answer to the question, the query may be forwarded to another employee more experienced in that area. Transtar does not identify publicly who sends questions or comments to the website, unless required by law or with the user's permission.
Transtar does not forward any user’s email to any party outside of Transtar; nor are names or email addresses collected for any purpose other than to respond to the query. However, users should be aware that email is not secure against interception. If an email communication contains sensitive or personal information, the user may want to send it by postal mail or another more secure means.
On occasion, Transtar may conduct studies concerning the types of questions sent to it. These studies may involve coding the queries to see if there are recurring problems that users are having in finding information. The knowledge gained by these studies is used to improve the website in order to make it more responsive to the needs of users.
Cookies and Other Tracking Devices
While visiting the website, users may occasionally encounter a web page that employs cookies and/or web beacons. A “cookie” is a small file that a website transfers to a user's computer's hard disk allowing the website server to "remember" specific information about the user's session while connected. A “web beacon,” also referred to as a clear gif or page tag, consists of code on the website that delivers a small graphic image from another website or third-party server. We use beacons, often in conjunction with cookies, to monitor the effectiveness of ad banners. We do not use beacons to store or link to personal information.
Requests to send cookies from Transtar web pages are not designed to collect information about the user; but only about the user's browser "session." The cookie makes it easier for the user to use the dynamic features of these web pages. The cookie and the information about the session will be destroyed automatically shortly after the user closes the browser; it is not permanently stored on the user's computer. Unless a Transtar web page specifically notifies you otherwise, Transtar will not collect and maintain personal information about visitors to the website.
Users should be aware the website contains links to other websites over which we have limited control. While we do not transfer user information to these websites without permission, these websites also may obtain personal information about users. To the extent that they do obtain such information, users should review their privacy practices.
Questions about Transtar's privacy policies should be sent to: email@example.com.